Frequently Asked Questions

---

MyFirstHomeConnect is a premium virtual assistant platform connecting professionals with top-tier Nigerian VAs skilled in CRM, admin, lead management, client follow-up, and more. We offer curated support plans tailored for entrepreneurs, real estate agents, and busy business owners who want reliable help without the hiring stress.

Our VAs support a wide range of services, including:

CRM updates and pipeline management

Email handling, scheduling, and calendar management

Social media follow-up and client nurturing

Basic graphic design, lead coordination, and file organization

Custom business and admin support

We work only with pre-vetted professionals who pass our multi-stage screening. Most hold a degree and have experience with remote support, English fluency, and excellent communication. Each is matched based on your business type and needs..

We do the matching for you based on your business needs and goals. After your onboarding, you’ll receive a hand-picked assistant profile and can schedule a brief intro call to confirm the fit. We believe in saving your time and delivering results,  no lengthy interviews required.

We offer simple monthly subscription plans based on how much support you need. All plans are prepaid with no hidden fees or hourly billing. You can choose to pay monthly, every 6 months, or yearly and save more with long-term commitments.

Each plan includes:

Dedicated assistant

Fixed number of weekly hours

No onboarding fees

One free VA switch within 6 months

Client-VA matching support

You pay us directly. We handle paying the VAs in Nigeria, so you don’t have to worry about international payments, exchange rates, or compliance.

We offer a Free VA Switch Guarantee. If you're not fully satisfied, you can switch assistants up to two times within a 6-month period at no cost. Our goal is to make sure you’re matched with the right professional.

Our plans are prepaid with no contracts. You can cancel at the end of your current billing cycle monthly, 6-month, or annual. No cancellation fees. We just ask that you give us at least 7 days’ notice.

Yes! Our VAs are trained in tools like Google Workspace, Microsoft Office, Canva, Zoom, Trello, CRM systems, and more. If your team uses a specific platform, let us know, we’ll assign someone with experience.

Start by filling out the "Client Intake Form" on our website. Once we receive your details, we’ll schedule a short discovery call to understand your needs and begin the matching process.